# Jake

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- [Actions & Tools](/actions) - Let your AI agent execute real operations
- [Conditional Logic](/actions/conditional-logic) - Build intelligent routing into your actions
- [Defining Actions](/actions/defining-actions) - How to create actions Jake can execute for your customers
- [Action Parameters](/actions/parameters) - How Jake extracts and validates parameters from conversations
- [Testing Actions](/actions/testing) - Test and debug actions before going live
- [Actions API](/api/actions) - Manage action definitions programmatically
- [Conversations API](/api/conversations) - List, read, and manage customer conversations
- [Customers API](/api/customers) - Manage customer profiles and context
- [API Overview](/api/overview) - Jake's REST API for programmatic control
- [Webhooks](/api/webhooks) - Get notified when events happen in Jake
- [Approval Flows](/approval-flows) - Control what your AI can do autonomously
- [Email Channel](/channels/email) - Jake handles support emails automatically
- [Slack Channel](/channels/slack) - Internal support & escalation via Slack
- [WhatsApp Channel](/channels/whatsapp) - Support customers on WhatsApp with Jake
- [Actions Overview](/concepts/actions-overview) - Let your AI agent execute real operations, not just answer questions
- [Approval Flows](/concepts/approval-flows) - Control what AI can do autonomously vs what needs human sign-off
- [BYOK (Bring Your Own Keys)](/concepts/byok) - Use any LLM provider. Pay API cost. No markup.
- [How Jake Works](/concepts/how-jake-works) - The architecture behind AI support that takes action
- [Bring Your Own Keys](/guides/byok) - Use any LLM provider — pay API cost directly
- [Migrating from Intercom](/guides/migrating-from-intercom) - Switch from Intercom/Fin to Jake in a weekend
- [Deployment Options](/guides/self-hosting) - How Jake runs and where your data lives
- [Introduction](/) - Welcome to Jake — the BYOK Fin alternative
- [Getting Started](/installation) - Get Jake running for your team in under 5 minutes
- [Custom Integrations](/integrations/custom) - Connect Jake to any API with custom actions
- [Shopify Integration](/integrations/shopify) - Order tracking, returns, and exchanges handled by AI
- [Stripe Integration](/integrations/stripe) - Issue refunds and manage subscriptions automatically
- [Knowledge Base](/knowledge-base) - Ground your AI in your actual content
- [Knowledge Sources](/knowledge-base/sources) - Feed Jake your existing content — docs, help articles, FAQs
- [Keeping Content Fresh](/knowledge-base/sync) - Auto-sync your knowledge base so answers stay current
- [Quick Start](/quickstart) - From zero to live AI support in 5 minutes
- [Chat Widget](/widget) - Deploy Jake on your site with one script tag