Meet Jake
AI-native customer support that handles routine work, takes approved actions, and brings your team in when judgment matters
Meet Jake
TL;DR: Jake handles routine customer support autonomously — looking things up, answering questions, taking actions — and brings your team in only when human judgment is needed.
Jake reads customer context, reasons within your policies, acts through connected tools, and transfers consequential decisions to a person with full context attached.
What it does
| Traditional support AI | Jake |
|---|---|
| Organizes tickets | Completes customer outcomes |
| Adds AI to an inbox | Starts with autonomous work |
| Keeps humans in every loop | Brings humans into consequential loops |
Getting started
| Step | Action | Done when |
|---|---|---|
| Create | Sign up at app.tryjake.ai | Workspace is ready |
| Teach | Connect Codex or Claude Code | Answer-only agent is live |
| Test | Talk to Jake in Playground | Responses are grounded |
| Improve | Add sources and actions | Routine work resolves automatically |
| Install | Add the web widget or mobile SDK | Real customers reach Jake |
Start: Create your workspace →